Refund and Returns Policy

1. Overview

At KGB Power, your satisfaction is our top priority. If you’re not entirely satisfied with your purchase, we’re here to help.

2. Returns

You have 10 calendar days to return an item from the date you received it. To be eligible for a return:

• Your item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• You need to have the receipt or proof of purchase.

3. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

4. Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [email protected]. We will provide instructions on how to proceed and may offer a replacement or refund for such items.

6. Contact Us

If you have any questions on how to return your item to us, contact us at: [email protected]

KGB Power